Frequently Asked Questions
Everything you need to know about bringing Lifely furniture into your home.
What is the typical delivery timeframe for my furniture?
Most in-stock items are processed within 24-48 hours. Depending on your location, delivery typically takes 3 to 7 business days for metropolitan areas and up to 14 days for regional locations.
Do you offer a warranty on Lifely products?
Yes, all Lifely furniture comes with a standard 12-month manufacturer's warranty that covers structural defects and workmanship to ensure your peace of mind.
Can I return an item if I change my mind?
We want you to love your home. If you change your mind, you can return your item within 14 days of delivery, provided it is unassembled and in its original packaging. Please note that return shipping costs apply.
Is assembly required for your furniture?
Most of our products are designed for easy home assembly to keep shipping costs low. Each item comes with a comprehensive step-by-step manual and all necessary hardware.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible buy-now-pay-later options including Afterpay and ZipPay.
How can I track the status of my order?
Once your order leaves our warehouse, you will receive an email confirmation containing a tracking link and a unique consignment number to monitor your delivery in real-time.